Terms & Conditions

These Terms and Conditions, together with any other written information we brought to your attention during the process of confirming your booking, apply to your booking Trading as lookflyfares.

Please read the Terms and Conditions carefully prior to utilising lookflyfares website and making any bookings. You consent to the Terms and Conditions when you use the Site, without qualification. If you do not agree with any portion of the Terms and Conditions, you cannot utilise the website in any method or make a booking.

All communications concerning customer service or your booking needs to be sent to lookflyfares, Imperial Business Park, Durham, North Carolina, 27703, US or drop an email to: support@lookflyfares.com

BOOKING

Passengers must make sure that all the names and timings are accurate as per their passports and that the hotel itinerary is correct. Changes might not be allowed after the tickets are provided and alterations may incur additional charges.

During a booking, all details will be read back to you and the respective details will be confirmed with the principal(s) or the supplier(s). On receipt of all travel documents please check whether the details such as names, dates and timings are accurate and advise us immediately if any revisions are to be done. Also, please be noted that all the tickets supplied are non-refundable, non-changeable and non-transferable unless otherwise stated.

The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel arrangements. Further, if required by any authorities, or as required by law, the information may be provided to public authorities such as customs or immigration.

This applies to any sensitive information that you provide such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. When you are travelling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes.

If you travel outside the United States Of America, controls on data protection may not be as strong as the legal requirements in this country. If we cannot pass this information to the relevant suppliers, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Full details of our data protection policy are available upon request.

PAYMENT

Customers are required to pay an installment or the whole amount at the time of booking. If only a part payment is made, the balance has to be paid on or before the stipulated due date. Failing to do so may result in cancellation of the booking by the principal(s) or supplier(s).

This may involve cancellation fees set out in their Terms and Conditions. Unless otherwise mentioned in the booking conditions or advised all the amount paid for the bookings will be held on behalf of the principal(s) or supplier(s) concerned.

All costs shown for travel administrations are in USD.

CANCELLATION and AMENDMENT

Written cancellation or amendment request to be sent by you and it will not take effect until received by us. Upon your book cancellation or amendments, the principal(s) or supplier(s) may charge the cancellation or amendment fee as per their Terms and Conditions (which may be at times the 100% of the total cost).

If you want to alter any item, other than expanding the number of persons in your party/booking, you would have to pay a modification fee of USD 50.00 per booking, including the hotel/supplier charges (if any). From time to time we are obliged to gather extra taxes. You would be told about any extra taxes before the ticket issuance/re-issuance.

Neither lookflyfares nor its principal or supplier will be in charge of cancellation, delayed boarding and no refunds will be provided.